Our Policies
Privacy Policy
At Lolitha, we value the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect:
- Personal Information: When you visit our website or make a purchase, we may collect certain personal information such as your name, email address, shipping address, billing address, and contact number.
- Payment Information: We do not directly collect or store your payment information. All payment transactions are processed by secure third-party payment gateways, and your financial details are encrypted and protected.
2. Use of Information: We may use the information we collect for the following purposes:
- To process and fulfill your orders and purchases.
- To communicate with you about your orders, account, or any inquiries you may have.
- To provide you with information, updates, and marketing materials about our products, promotions, and events (only if you have given your consent to receive such communications).
- To improve our website, services, and customer experience.
3. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect certain information automatically. Cookies are small data files stored on your device that help us analyze website traffic, customize content, and remember your preferences. You can modify your browser settings to control or block cookies; however, doing so may impact certain functionalities of the website.
4. Sharing of Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering products to you. These third parties are contractually obligated to keep your information confidential and secure.
5. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy:
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us at info@shoplolitha.com, and we will take appropriate steps to remove the information from our records.
8. Changes to the Privacy Policy:
We reserve the right to update and modify this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes via email or by prominently posting a notice on our website.
9. Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us at info@shoplolitha.com.
By using our website, you consent to the terms of this Privacy Policy. Thank you for choosing Lolitha, and we are committed to safeguarding your privacy and providing a secure online shopping experience.